Luna 2
Luna 2
Luna2 has several upgrades over the original Luna, including:
✅ Magnetic Charging for easier use
✅ Upgraded from H1 to H2 chip for enhanced performance
✅ Optimized algorithms for clearer sound quality
✅ Completely revamped charging case
✅ Improved dust and water resistance for added durability
How It Works?
How It Works?
Performance
Performance
- Fitting Range (dBHL): ≤70
- Battery Type: Rechargeable
- Battery Life: Up to 16 hours
- Channel: 4
- Band: 6
- Noise Reduction: 9 dB
- Multi-channels Expansion: 4
- Program: 2
- Program/Volume Recording: ✅
- Push Button: ✅
- Low Power Indicator: ✅
Warranty
Warranty
Worry-free warranty plans
At BEWAV, we are committed to providing exceptional support and peace of mind for our customers. All BEWAV OTC hearing aids come with a 1-year warranty, ensuring that your hearing aids remain in optimal working condition. Our warranty plans offer protection against failure, damage, and even loss.
Warranty Coverage Includes:
- Internal Component Failure Repair: We cover the repair of any failures related to the internal components of your hearing aids.
- Repairable External Damage: Any external damage that can be repaired is covered under our warranty.
Comprehensive Protection
Our warranty plan ensures that as long as your hearing aids are in proper operating condition, they are protected. This includes:
- Failure: Coverage for any unexpected failures of your hearing aids.
- Damage: Protection against damage, whether accidental or from normal wear and tear.
- Loss: In the unfortunate event of loss, your hearing aids are covered.
Warranty Benefits
- Peace of Mind: Enjoy the confidence of knowing that your OTC hearing aids are covered for one year.
- Expert Repairs: All repairs are conducted by certified professionals, ensuring your hearing aids are restored to their optimal condition.
- Customer Support: Our dedicated support team is available to assist you with any questions or concerns regarding your warranty and hearing aids.
How to Claim Your Warranty
If you experience any issues with your BEWAV hearing aids, please contact our customer support team. We will guide you through the process of getting your hearing aids repaired or replaced as quickly as possible.
At BEWAV, your satisfaction and hearing health are our top priorities. With our comprehensive factory warranty, you can be assured of uninterrupted, high-quality hearing aid performance.
For further details and assistance, please reach out to our support team at support@bewav.com.
Shipping
Shipping
Dispatch
- OTC Hearing Aid Orders: We typically dispatch hearing aid orders within 1 to 2 working days of receiving your order.
Delivery
- Free Express Delivery: We offer free express delivery worldwide on all orders over $200.
- Delivery Timeframes: Delivery times vary between 3 to 8 days, depending on your location.
- Tracked Delivery: All orders are shipped using tracked delivery services for your peace of mind.
- Processing Time: Please allow up to 2 additional days for order processing before dispatch.
- Delivery Address: Orders will be delivered to the address you provided at the time of purchase.
- Delivery Issues: If your order is not delivered within a reasonable timeframe after you receive the dispatch notification, please contact us immediately.
- Inspection: We recommend that customers promptly inspect their delivered goods to ensure they meet expectations.
- Non-Delivery: In the event of non-delivery due to a fault by BEWAV or our courier, you will be offered a full refund or the option of re-delivery.
Import Taxes and Customs Charges
BEWAV is not responsible for any import taxes or customs charges imposed by your country.
Introducing Luna 2
Luna 2 takes the great features of the original Luna and enhances them for an even better experience. With magnetic charging, a faster H2 chip, and clearer sound from optimized algorithms, it offers premium performance at a budget-friendly price. The charging case has also been upgraded, and improved dust and water resistance ensures durability. Luna 2 provides top-quality hearing support while still being affordable.
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30-DAY MONEY-BACK GUARANTEE
It’s our 100% satisfaction guaranteed promise to you! Try BEWAV for 30 days and if you’re not fully satisfied, return them for a full refund. Contact us at any time, day or night. We make it easy.
No more batteries to save your money
Enjoy a full day of hearing without changing another tiny battery again—a single charge of the LUNA gives you 16+ hours of clear hearing. Simply set your hearing aids in the charging case at night and have reliable power that lasts all day.
Hear what matters with smart noise reduction
Say goodbye to background noise. Two directional microphones work together to distinguish the sounds you want to hear from the ones you don’t. You’ll hear clearly and comfortably, even in noisy environments like restaurants and social gatherings.
The LUNA is perfect for…
Comfort you can feel, and others can’t see
Easy to use, complete control
Fits great with glasses
WHAT'S IN THE BOX
✓ FREE Portable Charging Case
✓ 2 Luna 2 hearing aids
✓ 5+ Earbud Sizes
✓ Cleaning accessories
✓ Directions manual
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US Company
With over a decade of experience, we know improving your hearing is a journey. Our team of dedicated hearing aid specialists is here to assist you every step of the way.
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Dedicated Team
Sometimes you need to talk to a real person. That’s why Bewav comes with professional lifetime support at absolutely no cost.
Luna 2
- Lifetime support
- Easy return
- Worldwide shipping
Frequently Asked Questions
What is included with the Luna?
- 2x Luna 2™ Hearing Aid
- 1x Portable Wireless Charging Case
- Charging Cable (USBC) & Wall Plug
- 2x Standard Sound Tubes
- 2x Ear Tips Set (5 Different Sizes, XS / S / M / L / XL)
- User Manual & Cleaning Tool
Is this covered by insurance?
No, but we do accept FSA and HSA cards for payment at checkout!
Will BEWAV Hearing Aids Work for Me?
Our OTC hearing devices are effective for most users, but if they happen to not meet your needs, rest assured, we offer a 30-day money-back guarantee. So, feel free to give them a try without any risk.
Will these fit my ears?
In every package, we include five different sizes of ear tips. With over 100,000 units sold, we confidently assure you that there's a perfect fit for any ear size. Additionally, our devices come with a standard-sized sound tube that suits the majority of users. However, if you find the tube length unsuitable after wearing it, we're happy to provide you with longer or shorter adapters free of charge.
Will these be too big for my ears?
It's highly unlikely! Our product measures 1.1” x 0.28” x 0.3”, meaning it's incredibly compact! Most people can even wear it comfortably alongside their glasses.
These can’t be as good as $5,000 hearing aids, can they?
You're absolutely right—there's no comparison. Any company that claims OTC hearing aids are as good as custom-made ones is not being honest. The value of OTC hearing aids lies in providing consumers with a more affordable alternative, especially for those with mild to moderate hearing loss. While a $5,000 custom hearing aid might enhance your hearing by 95%, an OTC hearing aid typically improves hearing by around 40% to 80%.
However, we have great news: BEWAV has developed the Fugue series, a programmable hearing aid that truly rivals $5,000 models. If you're seeking the best sound compensation or need a powerful solution for severe to profound hearing loss, our Fugue programmable hearing aids are a breakthrough option. You can click the link to learn more about our programmable hearing aids.
When can I expect my order?
Quick! We dispatch all orders within 24-48 hours of receipt! Typically, our products arrive at your doorstep within 3-8 business days on average.
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Money-Back Guarantee
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Lifetime Customer Support
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Since 2018