Terms & Conditions
1. General Information By using BEWAV’s website and purchasing our products, you agree to the following terms and conditions. These terms may be updated periodically, so please review them regularly.
2. Orders and Payment All orders are subject to availability and confirmation of the order price. Payment is due at the time of purchase, and we accept major credit cards and PayPal.
3. Shipping and Delivery We offer free express delivery on hearing aids and orders over $500. Delivery times vary by location, typically ranging from 3 to 8 days. Please allow up to 5 additional days for processing. BEWAV is not liable for import taxes or customs charges imposed by your country.
4. Returns and Refunds We offer a 30-day money-back guarantee on all hearing aids. The return period begins on the date your order is shipped. Returns must be postmarked within 40 days of the dispatch date. Customers are responsible for return shipping costs. Please contact support@bewav.com to obtain a Return Merchandise Authorization (RMA) before returning any products.
5. Warranty Our products are covered by a manufacturer’s warranty for defects in materials and workmanship. This warranty does not cover damages caused by misuse or unauthorized modifications.
6. Limitation of Liability BEWAV’s liability is limited to the value of the goods purchased. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
7. Privacy Policy We are committed to protecting your privacy. Any personal information collected is used solely for processing your order and improving your shopping experience. We do not share your information with third parties except as necessary to fulfill your order.
8. Governing Law These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which BEWAV operates. Any disputes will be resolved in the courts of this jurisdiction.
Contact Us For any questions or concerns regarding these terms, please contact us at support@bewav.com.
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Money-Back Guarantee
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Lifetime Customer Support
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Since 2018